Privacy Policy & Affiliate Disclosure

Affiliate Disclosure

Family Miles Guide discloses material connections between this website and third-party companies whose products or services are mentioned or linked. Clear disclosure helps readers understand when we may benefit from a recommendation and supports transparent advertising under Canada's Competition Act.

What "affiliate link" means

An affiliate link is a specially tracked URL. When you click an affiliate link and complete a qualifying purchase or action, Family Miles Guide may receive a small commission from the merchant. The price you pay is not affected — commissions are paid by the merchant, not added to your cost.

Our affiliate partners

Family Miles Guide currently participates in affiliate programs including, but not limited to:

• Travelpayouts — connecting us to travel brands including flights, insurance, and activities
• EKTA Travel Insurance — travel protection plans
• AirHelp — flight delay and cancellation compensation
• Aviasales — flight search and booking
• Kiwi.com — flight search and route comparison
• Klook — tours, activities, and experiences
• Other travel-related brands disclosed at the point of the relevant link

How we identify affiliate links

Affiliate links on this site are marked with a disclosure near the relevant link, section, or page. Links that go directly to official government or non-commercial websites (such as the official Tren Maya ticket site) are not affiliate links and are noted as such. We aim to make material connections clear in accordance with Canadian advertising and consumer-protection expectations.

Our editorial independence

Affiliate relationships do not influence editorial content. We do not accept payment to write positive reviews, and we do not alter our honest opinions based on affiliate arrangements. If we have not personally researched or tested something, we say so. Our goal is to give families accurate, useful information — not to maximise commissions.

Privacy Policy

This Privacy Policy describes how Family Miles Guide ("we," "us," or "our"), operated at https://familymilesguide.com, collects, uses, discloses, safeguards, and retains personal information when you visit our website or subscribe to our email newsletter. It also explains the choices and privacy rights available to you under applicable Canadian privacy law.

1. Information We Collect

Information you provide directly:

• Email address — when you subscribe to our newsletter via any form on the site
• First name — optionally provided at subscription, used only to personalise emails if supplied

Information collected automatically:

• Usage data — pages visited, referring URL, browser and device type, approximate device information, and interactions with the site, collected through our own pageview records and third-party analytics services
• Click data — external links clicked, including affiliate links, so we can understand content and referral performance
• Cookies and local storage — used by the site to remember whether you have seen the email subscription popup and whether you are a returning visitor
• Technical identifiers — web server logs and analytics tools may receive an IP address or similar technical information. Our own pageview records use a shortened device identifier rather than storing the full IP address

We do not intentionally collect payment information, government-issued identification numbers, precise location, or sensitive personal information through the website.

2. Why We Collect and Use Personal Information

• To send the email newsletter and welcome messages you asked to receive
• To understand how visitors use the site and improve its content, accessibility, and performance
• To measure external-link and affiliate performance and prevent fraud or abuse
• To maintain records of consent and unsubscribe requests and comply with legal obligations

We limit collection to information that is reasonably necessary for these purposes. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Consent and Email Marketing

When you subscribe, we ask for express consent to send commercial electronic messages. The form identifies Family Miles Guide and links to this policy. We use Resend (resend.com) to deliver messages. Every message identifies the sender and includes a working unsubscribe mechanism. You may withdraw consent at any time by using that mechanism or contacting us. We process unsubscribe requests within 10 business days, as required for commercial electronic messages under Canada's Anti-Spam Legislation (CASL).

We may retain a record of your consent or unsubscribe request for as long as reasonably necessary to demonstrate compliance and prevent unwanted messages. Withdrawing consent does not affect processing that we are permitted or required to carry out for legal, security, or record-keeping purposes.

4. Service Providers and Disclosures

We disclose personal information only for the purposes described in this policy, with your consent where required, or where permitted or required by law. Service providers may process information on our behalf:

Some service providers may process or store information outside Canada, including in the United States or other countries. Information transferred across borders may be subject to the laws of those jurisdictions. We use contractual, technical, and organisational safeguards appropriate to the information and the service involved, but no online transmission or storage system can be guaranteed completely secure.

5. Cookies and Similar Technologies

The site uses local storage for basic site functions, including remembering the newsletter popup and whether a visitor has returned. Third-party services listed above may use cookies, pixels, tags, or similar technologies according to their own policies. You can manage cookies through your browser settings. Blocking some technologies may affect site features or measurement. You can also review Canada's AdChoices choices tool for interest-based advertising options.

6. Children's Privacy

This website is intended for adults. We do not knowingly collect personal information directly from children. Canadian privacy law does not use one single minimum age for meaningful consent in every situation, so where we learn that information was provided by a child without appropriate consent, we will take reasonable steps to delete it. A parent or guardian can contact us at hello@familymilesguide.com.

7. Your Canadian Privacy Rights

Depending on the circumstances and the law that applies to the organisation, you may have the right to:

• Access — ask what personal information we hold about you, how we use it, and to whom it has been disclosed, subject to legal exceptions
• Correction — request that inaccurate or incomplete personal information be corrected
• Withdraw consent — withdraw consent where consent is the basis for processing, subject to reasonable notice and legal or contractual limits
• Deletion or disposal — request deletion where applicable, subject to retention required for legal, security, accounting, or compliance purposes
• Complaint — raise a concern with us and, if it is not resolved, contact the applicable privacy regulator

To make a request, email hello@familymilesguide.com with “Privacy request” in the subject line. Tell us what you are requesting and the email address associated with your interaction with us. We may need to verify your identity before responding. We will respond within the time required by applicable law; under PIPEDA, access requests are generally answered within 30 days, subject to permitted extensions and exceptions.

8. Applicable Canadian Privacy Laws and Complaints

Depending on our activities, location, and the information involved, this policy is intended to support compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), CASL, and substantially similar provincial private-sector privacy laws, including Alberta's, British Columbia's, and Québec's private-sector laws. Québec's Law 25 introduced additional requirements for organisations subject to Québec law. We will apply the law that governs the relevant activity and individual.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada. Depending on your province or the activity involved, you may instead contact the Office of the Information and Privacy Commissioner of Alberta, the Office of the Information and Privacy Commissioner for British Columbia, or Québec's Commission d'accès à l'information.

9. Data Security

We use reasonable physical, technical, and organisational safeguards to protect personal information against loss, theft, unauthorised access, use, disclosure, or modification. Access is limited to people and service providers who need it for the purposes described in this policy. However, no internet transmission or storage system is completely secure.

10. Retention

We retain newsletter information while you are subscribed and for as long as reasonably necessary afterward to honour unsubscribe requests, maintain compliance records, resolve disputes, and meet legal obligations. Analytics and referral data are retained according to our operational needs and the retention settings or policies of the relevant service provider. When information is no longer needed, we delete it, anonymise it, or securely dispose of it where reasonably practicable.

11. Links to Other Websites

This site contains links to external websites, including affiliate merchant sites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any site you visit after leaving familymilesguide.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page reflects the most recent revision. For material changes, we will provide notice where required by law. The current version will always be available on this page.

13. Contact Us

If you have any questions about this Privacy Policy or Affiliate Disclosure, or to submit a data request, please contact us at: